An impending deadline looms for individuals who are yet to receive their Winter Fuel Payment.
The Winter Fuel Payment, valued at up to £300, is disbursed by the Department for Work and Pensions (DWP) to individuals above the state pension age. Those with an annual income exceeding £35,000 are required to reimburse the payment through the tax system.
While most recipients typically receive their Winter Fuel Payment in November or December, if you have not received yours by January 28, 2026, you are advised to reach out to the Winter Fuel Payment Centre.
To contact the Winter Fuel Payment Centre, individuals can either call the helpline at 0800 731 0160 or send a letter by post. The Relay UK number is 18001 followed by 0800 731 0160. The postal address is: Winter Fuel Payment Centre, Mail Handling Site A, Wolverhampton, WV98 1LR.
The government’s official website, GOV.UK, states that payments are usually processed automatically in November or December. Recipients are typically notified via a letter indicating the payment amount and the designated bank account for the transfer.
If you have not received a letter or the payment by January 28, 2026, it is recommended to contact the Winter Fuel Payment Centre.
Winter Fuel Payments are distributed to individuals born before September 22, 1959, who claimed specific benefits during the qualifying week of September 15 to 21, 2025. Those who did not claim these benefits need to apply for the Winter Fuel Payment by contacting the Winter Fuel Payment Centre by post or phone before March 31, 2026.
In Scotland, the Winter Fuel Payment has been substituted with the Pension Age Winter Heating Payment, ranging from £101.70 to £305.10.