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Thursday, April 2, 2026

“Autistic Volunteer Lands Paid Role After Dismissal”

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An individual with autism, who volunteered at Waitrose for four years, has been offered a paid position at the supermarket chain after being let go. Tom Boyd, aged 27, dedicated over 600 hours of his time to work experience at the Cheadle Hulme store in Manchester, assisting with shelf-stacking and stock management. However, he was dismissed when his family inquired about compensation for his efforts.

Following criticism from Tom’s mother, Frances, on social media, Asda stepped in and offered Tom two five-hour paid shifts per week. Frances expressed gratitude for the overwhelming support and flexibility shown by Asda, stating that they are understanding of Tom’s needs.

Waitrose responded by expressing their intention to offer Tom permanent paid employment soon. They acknowledged their commitment to providing opportunities for individuals who may face challenges in securing employment and welcomed Tom’s contributions at their branch.

Frances highlighted that Tom’s initial motivation to volunteer stemmed from his desire to be part of a team and make a positive impact. Despite hopes for paid work at Waitrose, the family was disappointed by what they perceived as a dismissive and cold response from the supermarket chain.

Frances emphasized the positive experience Tom had at Waitrose and hoped that shedding light on his case would lead to better employment support for disabled volunteers. She recounted the progression of Tom’s involvement at the store and the family’s efforts to secure paid work, ultimately resulting in his departure and the subsequent intervention by Asda.

The family’s journey to seek paid opportunities for Tom faced delays and obstacles within Waitrose’s recruitment process, leading to the termination of his placement. Frances shared the challenges they encountered, including the need to fabricate reasons for Tom’s absence following the involvement of the head office.

Overall, the turn of events has led to a positive outcome for Tom as he transitions to a paid role at Asda, highlighting the importance of inclusive employment practices and support for individuals with disabilities.

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